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Privacy Policy

We are committed to protecting the personal data you entrust us with, and we strive to maintain a transparent relationship regarding our handling practices.

Collected Information

During registration or account access, we may collect information including but not limited to:

  • Email address
  • Password (hashed for security purposes)
  • Username or preferred name
  • Contact preferences (communication channels, language)

We also gather technical and usage data via cookies, web beacons, and other tracking technologies. This includes:

Device & Browser Information

Device characteristics:

  • Operating system type and version
  • Device model and platform information
  • Display resolution
  • Language settings

Browser-related data:

  • Type (Web browser name)
  • Version
  • Session duration
  • Interactions with our services (clicks, searches)

Cookies & Tracking Technologies

We use various cookies to enhance user experience. These are classified into essential and non-essential categories:

Essential Cookies

These ensure that features like authentication work correctly.

Examples of essential cookies:

  • Sessions - for smooth account access
  • Preferences - to personalize your experience

Data Storage & Retention

Personal data is stored securely on our servers. The retention period varies depending on the type of information:

Personal Data

Stored until you explicitly request deletion or opt out, whichever comes first.

Technical Logs

Operational diagnostics and security monitoring purposes only; anonymised after 90 days.

Security Measures & Account Protection

We adhere to industry-standard security protocols:

  • Encryption for sensitive data
  • Regular updates to prevent exploitation
  • Secure passwords (hashed)

Protecting Your Account:

  • Two-factor authentication available upon request
  • Password reset processes in place